Better service, from the people who give it.
Hospitality runs on people who are always on their feet. Kovern learns how your front desk, kitchen and events teams work, and gives each of them Claude skills for the writing that eats their shift.
hospitalityThe roles that carry the most, and the skills we build for them.
- Role
Front desk lead
Claude skills- Guest message replies
- Shift handoff notes
- Local recommendations
- Role
General manager
Claude skills- Review responses
- Owner reports
- Staff announcements
- Role
Events coordinator
Claude skills- Event proposals
- Banquet event orders
- Vendor coordination
- Role
Kitchen manager
Claude skills- Prep lists
- Menu descriptions
- Supplier orders
Examples. Your skills come from your own people’s interviews, so they fit how your team actually works.
Train the people first. Then decide what to build.
- 01 · Conversation
A 10-minute conversation.
Each person talks through their week with Kovern's interviewer, by voice or text, from wherever they are. It maps the tasks that fill their week and where AI can help first.
- 02 · Skills
Skills built for one person.
From that conversation we write Claude skills for that person's real tasks: their estimates, their emails, their checklists.
- 03 · Human review
A person approves every skill.
Nothing reaches your team until someone on the Kovern team has read it, tried it and signed off. Then it arrives in each person's Claude, through your company's own account.
- 04 · Training
Training before tools.
Short, role-specific trainings show each person how to use their skills on their own work, so the habit sticks.
